Privacy Policy | WebWatch

1. What we collect

Account data. Your name, email address, and a hashed password. Premium customers also have a Stripe customer ID linked to their account.

Monitoring data. For sites you save, we record check results: HTTP status, response and TTFB times, DNS and TCP timings, redirect chains, page size, page title, canonical URL, robots meta, security headers, SSL certificate metadata, an optional keyword check, and SEO audit scores.

Devices and tokens. If you enable iOS push alerts we store a push device token. If you use the API, we store the tokens you create so we can authenticate your requests.

Usage data. If you accept analytics cookies, Google Analytics records anonymised usage information such as pages viewed and approximate location.

Advertising. Free accounts see ads served by Google AdSense. With your consent, AdSense and its partners may use cookies to personalise those ads. Without consent we serve non-personalised ads only.

2. How we use it

To run uptime, performance, SSL, and SEO checks against the sites you save.
To send downtime and recovery alerts by email and iOS push when you opt in.
To authenticate you and your API requests, and to protect your account.
To process Premium payments through Stripe.
To improve the service through aggregate analytics.

3. Cookies and consent

We use a small set of cookies for sign-in and core functionality. Optional analytics and personalised-ad cookies only run after you opt in via the cookie banner. You can change your choices at any time by clearing the banner preferences in your browser.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and other sites on the internet. You can opt out of personalised advertising by visiting Google Ads Settings, or opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info.

4. Retention

Account data is kept while your account is active.
Detailed raw check payloads are kept for only a few hours, then reduced to the summary metrics needed for your charts and history.
Those summary results are retained for about 7 days, after which they are automatically deleted.
When you delete your account from Settings, all your data, including saved sites and history, is removed permanently.

5. Sharing

We do not sell your data. We share information only with the third parties needed to operate WebWatch:

Stripe for payment processing.
Apple Push Notification service to deliver iOS push alerts you opt into.
Google AdSense for advertising on free accounts.
Google Analytics for usage analytics, only if you opt in.

Each service operates under its own privacy policy.

6. Security

Passwords are stored using a salted hash. Traffic between your browser and WebWatch is encrypted with HTTPS. We restrict internal access to data on a need-to-know basis.

7. Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data. Account deletion through Settings removes everything we hold about you. For other requests, email info@jj-digital.uk.

8. Changes

We may update this policy as the service evolves. The "Last updated" date above reflects the most recent revision.

9. Contact

For privacy questions or requests, email info@jj-digital.uk.